WHAT IS PROFESSIONAL CARE MANAGEMENT?
Professional care management is a holistic, client-centered approach to caring for older adults, disabled, or mentally ill persons. The goal is to improve the client’s quality of life and reduce family stress through:
∙ Assessment and monitoring
∙ Planning and problem-solving
∙ Education and advocacy
∙ Family caregiver coaching
Care Managers are engaged to assist in a variety of areas:
∙ Housing – helping families evaluate and select appropriate level of housing or residential options
∙ Medical management – attending doctor appointments, facilitating communication between doctor, client, and family, and if appropriate, monitoring client’s adherence to medical orders and instructions
∙ Communication – keeping family members and professionals informed as to the well-being and changing needs of the client
∙ Social activities – providing opportunity for client to engage in social, recreational, or cultural activities that enrich the quality of life
∙ Legal – referring to or consulting with elder law or disability attorney, providing expert opinion for courts in determining level of care
∙ Financial– may include reviewing bill paying or consulting with accountant or client’s Power of Attorney
∙ Entitlements – providing information on Federal and state entitlements; connecting families to local programs
∙ Community Connection – identifying appropriate community programs and services that might enhance one’s quality of life and afford additional benefits that were otherwise unknown to family or the client
∙ Safety and security – monitoring client at home; recommending technologies to add to security or safety; observing changes and potential risks of exploitation or abuse
Local, cost-effective resources are identified and engaged as needed.
A care plan tailored for each individual’s circumstances is prepared after a comprehensive assessment. The plan may be modified, in consultation with client and family, as circumstances change.